Shipping Policy

At Nestora, we’re committed to making your shopping experience simple and convenient. Please review our shipping information below.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method available at checkout.

• Standard Shipping: 5–12 business days

• International Shipping: 7–20 business days

Please note that delivery times are estimates and may be affected by customs, weather, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, order size, and available shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information when available. Please allow some time for the tracking information to update.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your order. Nestora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can help you check its status with the shipping carrier.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and item received. We’ll review the issue and assist you with the next steps.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We’re always happy to help.

Thank you for choosing Nestora — bringing comfort, style, and beautiful pieces into your home.